old Town Trolley Tours quiz challenge

CASTmember Spotlight– Ross Burns

July 22nd, 2015

Conductor; Old Town Trolley San Diego

After working 15 years in the non-profit field Ross found myself at a crossroads and wasn’t sure what I wanted to do next. He was speaking with a friend one day who suggested applying for a sales position with Old Town Trolley Tours.  He had several years of sales, marketing and customer relations experience in the non-profit field and liked helping people so he thought this would be a great position for me to utilize all of his skills.  He started with OTT as a part time sales position to test the waters and found himself really enjoying the position and meeting guests from all over the world and providing them with all of the tools they need to have their best vacation experience ever.  One of the things he really enjoys about working with OTT is being able to assist guests in planning their day with us.  One of his favorite tools to use is the souvenir “walking guide book” Essential Guide to San Diego.  The book not only lists all of the sites to see when you depart at each stop but it lists the sites in order so the guests don’t get lost and has a detailed map in the back so the guest can plan out how much time to spend at each stop.
In his spare time, Ross likes to explore San Diego, spend time outdoors, take his two rescue dogs, nine year old German Shepherd/Chow, Izzy, and three year old Bull Terrier/ Australian Cattle Dog, Sadie, to dog beach, dog park and just about everywhere else.  HeRossBurns photo also like volunteering and supporting local non-profit organizations.

CASTmember Spotlight- Travis Spangenburg

July 15th, 2015

Ghosts & Gravestones; Savannah.

Savannah cast its spell on Travis in 2010 when he began studying Theatre at Armstrong State University. It was love at first sight. The desire to work in the tourism industry first began to surface in him after working at a bed and breakfast in Sarrance, France in 2012 where interacting with the guests was by far the highlight of his days. I was directed by a NYC tour guide at Pioneer Playhouse in Danville, KY who advised him that it might be something he should look into. During his final semester at Armstrong, Garry Patrick and Jon Watkins did a recruitment presentation for his department and, well, how couldhe resist?
Travis graduated from Armstrong with a Bachelor of Arts degree in Theatre Performance in December 2013 and almost immediately started orientation with Old Town Trolley. He’s been a Ghost Host with Ghosts & Gravestones since February 2014 and has been working in the Lead Actor position since April 2014. “I really can’t express how much I enjoy doing what I do. There’s something enormously magical about becoming part of someone’s vacation, one of the very things that made my childhood so special. There are few feelings that beat watching a new tour product get up and running or hearing about a Ghost Host’s first successful night giving tours. The value of getting to work somewhere you love is certainly not lost on me.”Travis

CASTmember Spotlight– Giovanni Pantaleo

July 8th, 2015

OTT Bos Cast Spotlight PantaleoGiovanni Pantaleo is a Tour Conductor for Old Town Trolley Tours of Boston.  He grew up in the North End of Boston– the Italian neighborhood as well as the oldest residential neighborhood in the city. He attended Bunker Hill Community College in Charlestown, Massachusetts, majoring in Media Technology.  Giovanni is very outgoing and his fun personality and charisma led him to pursue the arts and movies.  As a member of the SAG-AFTRA guild, he has appeared in many movies that were filmed in New England.
Throughout his adult life, Giovanni has worked in the transportation industry.  While working for a high-end limousine company, he discovered that chauffeurs were not supposed to talk to the guests.  So, this brought him to Old Town Trolley.  Here he would be able to interact with guests while, at the same time, working on his acting skills.  Giovanni has been with OTT for two years now and is the self-proclaimed resident foodie.  For the best places to eat in Boston, everyone asks Giovanni.
With a great love of his historic hometown, he plans on staying in Boston for a very long time.

Locals day

July 5th, 2015

The first Sunday of every month is locals day in Key West. Come on down for a free trolley ride!820x480xshutterstock_220904107-820x480.jpg.pagespeed.ic.0wvjsJKjjK7PE2FLxsdF

Independence day

July 4th, 2015

Have a happy and safe 4th of July!american-independence-day-facts

Vendor Spotlight- Angelina Guesthouse

July 1st, 2015

Kevin and Janet Life are the proud owners of this gentle lady, The Angelina.   Along with a wonderful staff, you will be greeted with warm southern hospitality upon your arrival.  They can help you plan and arrange your stay with recommendations of where to eat, drink, fish, dive, snorkel, visit attractions and historic sites, theaterth-3s, and of course taking the Old Town Trolley Tour as one of the first things to do to familiarize yourself with our Key West island paradise.
Angelina Guesthouse has a very colorful history, and the stories they will tell you about the property will have you asking for more.  It was once a 1920’s bordello and gambling spot.  Now it is a friendly and clean bed & breakfast with no phones or televisions, appealing to an adult crowd looking for a quiet and peaceful place to escape.  When you are ready to party, Duval Street is only a short 2 block walk.
You will want to spend lots of time lounging by the heated lagoon style pool surrounded by lush tropical plants.  Set yourself in one of the poolside hammocks, sip a drink, read a book or just allow yourself to doze off while listening to the soft trickling of the waterfall.  Patio tables are available, as well, to sit at and enjoy your breakfast.
To find this true island guesthouse just follow your nose.  The early morning aroma of baking homemade cinnamon rolls will lead you straight to the front porch and into the foyer, located right next to the kitchen.  No one can resist eating a cinnamon roll followed by a delicious cup of their special coffee.

New Welcome Center in St. Augusine

June 24th, 2015

When it’s completed, the new welcome center will have close to 100 parking spaces.  A new van was purchased that will be a dedicated shuttle van, complete with a shuttle driver whose sole responsibility will be to shuttle guests to Old Town St. Augustine from the Transportation Center.  An Old Cracker design for the new building was decided in keeping with the Old Florida look.  Our hope is the building stand out and become easily recognizable.  There will also be plenty of green space and the welcome center will beth-2 partnering with a local farmer’s market who will sell fresh fruits and vegetables on the property.  Inside will be quite a contrast from the outside.  There will be state of the art, touch-screen technology.   There will be a kitchen inside and there is a meeting place that will be created for associations in town to meet.  This will provide us an opportunity as host to say a few words before their meetings.  We are excited about our newest addition to St. Augustine

Milanesa Napolitana

June 17th, 2015

Our own David Thornton shares how to make a delicious dish: Milanesa Napolitana!

Milanesa Napolitana is a variation on the breaded fried steak called Milanesa that is popular in Argentina and Uruguay.
Milanesa Nthapolitana is similar to veal parmesan, but with South American touches – after the steak is breaded and fried, it’s topped with a slice of ham, tomato sauce, and melted mozzarella cheese, and served with fries. Leftovers make great sandwiches, especially when paired with a soft but crusty roll

Prep Time 10 minutes
Cook Time 15 minutes
Total Time 25 minutes
Yield 4 servings



4 thinly sliced chicken fillets
3 eggs
1 teaspoon Italian seasoning or oregano
Salt and pepper to taste
2 cups fresh bread crumbs
1/4 cup grated parmesan cheese
2 cloves garlic, finely minced
1/3 cup olive oil or vegetable oil
1/2 cup tomato sauce
4 slices of deli ham
1 cup grated Mozzarella cheese



1. Place the eggs in a shallow bowl or pan, and whisk them together with the oregano and some salt and pepper.
2. Stir the parmesan cheese and garlic into the bread crumbs and place them in another shallow pan.
3. Dip the steaks first in the egg mixture, then in the bread crumbs, coating them well with the crumbs.
4. Heat the olive oil in a heavy skillet, and cook steaks for several minutes on each side, until golden brown and crispy. Drain steaks on paper towels.
5. Place steaks on a baking sheet. Turn on oven broiler. Top each steak with a slice of ham, 2-3 tablespoons tomato sauce, and 1/4 cup grated Mozzarella cheese. Sprinkle Italian seasoning over the cheese and place steaks under broiler until cheese melts.
6. Serve warm, with fries.

Authors Guesthouse

May 20th, 2015
Authors Guest House

Authors Guest House

This enchanting guesthouse is located in the “Meadows Neighborhood” of Key West at 725 White Street. Authors Guesthouse was conceived to honor the literary masters who lived and worked in Key West.  The historic Conch-style houses, suites, cottages and rooms contain works and artifacts of the author for whom it was named.  Some of the more notable authors include:  Tennessee Williams, Ernest Hemingway, Harry Truman, Margaret Truman, Thornton Wilder, and John James Audubon. Upon entering the compound filled with an array of colorful foliage, you will see two charming cottages that were originally the living quarters of cigar makers, who enjoyed a thriving business here during the early 1900’s.  The Pool Spa, hidden beneath thick tropical trees, is a delight.  At night it is lit by soothing stained glass. The main house has many windows, French doors, decks and terraces.  In the office/lobby you can enjoy the vibrant, local artwork that covers the walls.  This is where you can chat with your friendly concierge, = Ramsey and plan the rest of your Key West vacation.  She will be sure to steer you to the best restaurants, attractions, activities and the Old Town Trolley Tour.

Vendor Spotlight: Hillcrest Bed & Breakfast

May 16th, 2015
Hillcrest Bed and Breakfast

Hillcrest Bed and Breakfast

We are so pleased to showcase Hillcrest Bed and Breakfast and our good friend,  Ann Callahan, the Innkeeper. Ann has been a great supporter of Old Town Trolley Tours for many years. She comes from the corporate hotel background working for the Hyatt Corporation and then one day decided to open her own Bed and Breakfast. She is a Board Member on the San Diego Tourism Authority as well as the Hotel Motel Association. Hillcrest House is located in the vibrant, eclectic, urban neighborhood of Hillcrest which also happens to be where I live. It is a great base location for exploring all that San Diego has to offer; just 10 minutes to San Diego Beaches, Airport, Gaslamp Quarter, Balboa Park Museums, the Zoo and Old Town. Ann has several themed rooms such as the Old Town, Zoo, Coronado, Balboa and Gaslamp room. The Hillcrest House Bed and Breakfast has also received the Certificate of Excellence from Trip Advisor for the past three years. Carlos Murray from our Key West IT Dept. just recently stayed there and had an amazing time. Thank you Ann for being such a great supporter and friend!