old Town Trolley Tours quiz challenge

CASTmember Spotlight– Ross Burns

Conductor; Old Town Trolley San Diego

After working 15 years in the non-profit field Ross found myself at a crossroads and wasn’t sure what I wanted to do next. He was speaking with a friend one day who suggested applying for a sales position with Old Town Trolley Tours.  He had several years of sales, marketing and customer relations experience in the non-profit field and liked helping people so he thought this would be a great position for me to utilize all of his skills.  He started with OTT as a part time sales position to test the waters and found himself really enjoying the position and meeting guests from all over the world and providing them with all of the tools they need to have their best vacation experience ever.  One of the things he really enjoys about working with OTT is being able to assist guests in planning their day with us.  One of his favorite tools to use is the souvenir “walking guide book” Essential Guide to San Diego.  The book not only lists all of the sites to see when you depart at each stop but it lists the sites in order so the guests don’t get lost and has a detailed map in the back so the guest can plan out how much time to spend at each stop.
In his spare time, Ross likes to explore San Diego, spend time outdoors, take his two rescue dogs, nine year old German Shepherd/Chow, Izzy, and three year old Bull Terrier/ Australian Cattle Dog, Sadie, to dog beach, dog park and just about everywhere else.  HeRossBurns photo also like volunteering and supporting local non-profit organizations.

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